Six Gadgets to Level Up Komodo Cruise Experience

It’s an understatement to call the Komodo National Park as heaven on earth. For us, this isolated frontier resemble more like what the earth looks like millions years ago. Chains of small uninhibited islands, which wavy hills blanketed only by dry savannah, rise abruptly from clear turquoise sea. White shores lined every island, creating sharp contrast between the crisps hills and the ocean. Some secluded cloves are blushing with glowing pink sand, a rare thing on earth. One of the best way to enjoy it all, obviously, is through a sailing trip with Komodo cruise wooden phinisi.

Labuan Bajo has some of the best cruise collections to immerse you in the beauty of this frontier and spoiling the passengers with its creature comfort at the same trip. While we agree that cruisers are the best to revel in Komodo’s wildness, you could always enhance the experience with these simple gadgets. Miss nothing, capture everything!

Person holding underwater camera on Komodo cruise

Fun Time Under the Water? Time for Waterproof Smartphone Case!

Not everyone who go to for cruising in Komodo needs to invest on fancy underwater camera. Sometimes, all you need to do is that inexpensive waterproof smartphone case and you’re good to go! Make sure to purchase the one that totally vacuum your phone inside and allow no water leakage, though. Be extra careful as saltwater is totally damaging to electronics. 

A Professional Diving Trip: Underwater Camera

For professionals out there, smartphone camera is far from enough. Take out those underwater camera with you, along with the dive cases. Some people go as far by fully equipped underwater digicam with built tin barometer and electronic compass. Others might be content with just a compact action cameras. 

Komodo Cruise Self Journal: Selfie Stick

Komodo Cruise Self Journal: Selfie Stick

You know that nervous feeling of handling a smartphone for a selfie while on Komodo boat. What if your grip  get loose and the phone fall into the slippery floor? Or worse, what if it drops to ocean? We can’t handle imagining such thing. Take selfie stick with you. It gives better grip and better view of the background. Turn on your wide angle mode, and combined with the elongated length of the stick, you could take a selfie featuring expanded view of the cruise or Komodo’s breathtaking landscape. Also, selfie sticks really do the trick when you want to take pictures from higher angles!

Capture Everything, Everywhere: Gorilla Tripod

This funky, flexible tripod could literally take you into places! It’s super flexibility allows you to take pictures even from a tree. Be it on boat or in the middle of savannah fields, you could always make use of anything to hold your smartphone and create amazing contents. You can also wrap the legs around any sturdy objects for a more stable selfie on a rocking Komodo boat trip. 

Read More: Best Way to Entertain Yourself on Komodo Boat

Movable Electricity: Power Strip 

This simple thing is a must! Remember that electric plugs are rare in Komodo cruise. You might only have one outlet in the cabin while you will be sharing the room with someone else. Save yourself from hassle of electricity by bringing a power strip that could host multiple electronic charging at once. 

Explorer Time in Cruise & Komodo Park: Binoculars

Explorer Time in Cruise & Komodo Park: Binoculars

It’s adventure time! The right time to blow the dust off your neglected binoculars and take it to real adventure. That poor thing has been spending most of its time hung on the wall/ sit in your cupboard. You’ll have plenty of fun using binoculars onboard Komodo cruise to spot on whales, dolphins, birds, and the nearby islands! Also, it’s good to help you to notice camouflaged Komodo dragons on the wilds. Now you feel like a real explorer in forgotten islands!

Cons of Running a Family Business

Running a family business can be a good idea because it sounds more efficient. You don’t have to go through background check or interviews because you already knew them personally. Working environment will be more comfortable as well because you don’t have to deal with awkward silence whenever you are working together in the same place. However, working together with your family members to run a business also have several disadvantages you need to consider. By weighing the pros and cons, you will be able to decide wisely.

Disadvantages of running business with family members

Running a successful business with family sounds like a dream came true. However, it is not as promising as it looks. Aside from looking for the benefits, you also need to consider the risks and disadvantages of it. Every decision you take has different consequences you need to face. As of now, here are several disadvantages of running a business with family members.

It is true that you will likely to feel more comfortable to work with the people you already knew especially family members. The problem is, thing can go too comfortable at some points which can influence the growth of your business. Your business may end up grow slowly because of the lack of professionalism and deadline to achieve excellence performance.

Another disadvantage of running business with family members is that the challenge of separating business and personal matter. It is easier to blend them and affect each aspect. You may end up bringing your business problem to your personal life and vice versa. This can cause serious rifts between family members. When things get worse, your business will be at risk as well. Business conflicts involving family members tend to take a toll and more persistent.

It can be harder to find fresh ideas because you and your family members have the same perspective. In business, fresh ideas are needed to create innovation that can help the business to grown even more. And more often than not, outsider and non-family members are the ones who can come up with those fresh ideas because they have different backgrounds, perspectives, as well as upbringing.

Read More: Method to Update Your Small Business

Business practices can be more unfair because of minimal system established. The succession of company is usually guaranteed to the next family member in line ignoring the importance of skill and talent. More unqualified or less talented family members may end up with responsibilities they are not capable of to manage with. In return, the business itself can be at risk.

Innovation can be harder to create due to family tradition or common upbringing which promote closed-mindedness. It can intensify the resistance to change. It can be hard to think out of the box. It will also be hard to create clear guidelines when it comes to system and leadership succession. When you work with non-family members in running a business, it doesn’t matter if you lead a team with older members. However, the case can be different when you work with family members.

Best Way to Entertain Yourself on Komodo Boat

You have planned all the dreamscape to the famous Komodo National Park to have a sailing trip for a week. Everything seems perfect. You are going to have all the dives in Komodo’s vibrant site, sleep on the phinisi style Komodo boat, sunbathe in all the white and pink beaches, and hike Jurassic looking hills to meet the notorious Komodo dragons. Your head is filled with all the thrills and adventures you’re going to get. However, you might forgot one thing. On this isolated frontier, signals are rare and the wifi is weak. That means you need something to keep yourself occupied while the boat sails to the next destinations. Worry not, we have rounded up some cool entertainment that you might want to bring on onboard. 

Best Way to Entertain Yourself on Komodo Boat

Light Readings

When was the last time you touch an actual book? There’s no need to deny it. We’ve been to familiar with online magazine, clickable articles, and light contents on social media. Take your favourite books (both physical or digital is good!) and get into a comfy corner in the Komodo boat

Board Games

As Komodo National Park comprised with 20+ little islands and dive sites, reaching one destination to another could take up an hour or so. Board games is best to fill up the down time in boat as well as getting social with other passengers. 

Card Decks

If you are not to keen with board games, card decks could always be a safe bet. It’s easy to learn, it’s flexible for various games, and it’s great for every weather! Get together in the Komodo boat’s saloon for some game of Blackjack, Poker, or Bridge. Before you know it, the boat will have reach the next shore. 

Camera to Take Pictures in Komodo Boat

The sky is bright and the weather is good. The boat is bathing in the sun glow. Don’t waste this opportunity by taking awesome pictures while you can. Get around the best corner and strike your best pose. No one can resist a tempting holiday snaps in a gorgeous sailing boat. 

Read More: A Smooth Backpacking to Komodo Tour Flores

Photo Apps to Edit Photos of Your Komodo Boat Adventure

When you have absolutely nothing to do, editing photos of your adventure is actually a good idea! Soon, you will get busy selecting the best shoot from 25 of exactly same pose and drawn in filter editing. If you are into photography (or social media), this is the best way to forget the time. 

Adult Colouring Books

It’s a relaxing holiday in Komodo Boat and definitely a time to escape from worldly responsibilities. With all Komodo’s awe-inspiring sceneries around you, it’s time to get your creative juices flowing! Bring adult colouring books to your travel. You gonna have a lot of free time to finish at least half of the book. 

Leading Your Team to Successful Business

Building a team to reach success in business is one of important elements. However, leading is a challenging thing because you have to have leadership skills and qualities. The team should be built well so every member can contribute to improve business performance.

Leading your team to successful business

There is a proverb saying that if you want to go faster you need to walk alone; if you want to go far, you need to go together. It is the same with running a business. You can go faster by going solo because you can do whatever you want without any intervention. However, it won’t take you too far. Meanwhile, working with a solid team will help you reaching far and make your success last longer.

Habits to in leading your team to success

Running a business with a well-organized team is like a dream. You need to learn how to be an effective leader first. It may take time until you can establish solid, reliable team. It is something you can learn by doing. Here are several habits to help you steer your team into success:

  1. Don’t be a leader that give your team a pain in the neck. Instead of over-controlling, you can delegate their tasks. You can give them a freedom to use their own skills and talents. The point is to get their tasks done. Thus, they don’t have to use your way if they can do it better with the skills they have. Autonomy is better than control because it leads to more engagements and better results.
  2. Be more understanding when your teammates make mistakes. They are human after all. Failing is not the end of the world and your business won’t collapse overnight just by one mistake. Mistakes are part of growth. What you need is to make them realize what went wrong and help encourage them to fix it. It is better because they learn something from the mistake.
  3. Lead by example is common word but not many people truly act on it. However, this is one of the best ingredients if you want the recipe of successful business. Instead of telling your team of what to do, you can give them the example. Then, you can start encouraging them to learn and understand. Furthermore, they will be able to step into their own leadership.
  4. It is important to make effective result of every performance or work done by your team. However, it is also important to facilitate and provide them what they need to complete the task efficiently. If they work under insufficient need, their performance will likely to be lacking. On the other hand, it will boost their performance if you provide what they really need.
  5. Make sure to create positive and fun environment. Your team will perform better if they feel less tense. Sometimes, difficult task and overwhelming deadlines can put your team under stress which affect their performance. Thus, you need to add an element of fun (that doesn’t compromise work ethic) which can help them stay motivated and energized doing their work.

Various Marketing Strategy to Start the New Business

In the beginning when you are starting the new business, it seems to be a new dawn for your career as well as your life. Trust me, I know how it feels. But, without a single marketing strategy, you will only starting it without even a plan on how you are able to accelerating it? That’s amazing!

Starting the new business is easy for most of us, but when we are planning to build it any further—which is that what we should do—some of us will lost their voices and even starting to doubt about what they have been done before.

Different kinds of marketing strategy for new business

Many of us are keep on searching for the new marketing strategies to make the business running well. And through this post, I will remind you about what things you may have forgotten and what you may have been missed before.

Different kinds of marketing strategy for new business

You will read some marketing strategies from someone that have been failing all over again but keep on trying to survive in business. I have realized that what the strategies I was using before are just following what the others have been done.

Unfortunately, some are beneficial for some times and some aren’t where you can even lose precious things in business.

But no matter how bad my experiences were in running a business, I have found some marketing strategies that I keep on using until now and will keep on using them in the future. Yes, I have tested the strategies so you can also do the same. But keep in mind that what works for me will also give the same results for your business. There’s no such guarantee!

Some of the marketing strategies you will need to try may are unusual for you. They may not the new things, but they will mostly recommended by the other popular businessmen. So, here are those:

  1. Make use of digital marketing strategy no matter what. You may have been hearing this for years, but what can i say, this first strategy is keep on used by many businesses in the world and the numbers are increasingly high. If there will be only one thing that is true about doing business on internet, then it would be the digital marketing way. This strategy is make sense and there will be less of “rich in one night” scheme to find or have you found it the otherwise? Let me know about it.
  2. Let your phone contacts know about your new business! It is amazing that people are offering the new products or services on internet to the others that are mostly are the strangers in their life but won’t tell their friends or even family about what they are doing. Is that mean that your business is not that good? Maybe the products aren’t good enough but you still offering them in high price or there is something I have not known about?! how do you know if your phone contacts, the people you are knowing the whole your life don’t need your business offers? Tell them right away! It works for me and could be you, too.
  3. Social media; post about how your business will help people! Share the stories about what your business is and how it is going until today. People love stories that are related to what they are facing and will even want to pay more if they can really be helped if there will be a trouble. It doesn’t have to be the super strong stories with long description, just tell your customers what they will get by get the offers from your business. Social media is a platform and many of us are barely can get away of it. rather than only using it for personal updates, why don’t you think about using it for business? Moreover, it has ads platforms you can make us of as well.
  4. Think about the other business owners or managers your business can cooperate with! Now, let’s talk about how the business 2 business (B2B) is working. Most of the times, we are focusing on marketing the business to customers and start gaining profit. One thing we may have been missed is that, there are more relevant businesses that are ready to cooperate with you as long as both parties will meet the agreement. That’s it. Doing this can also help you to find the new marketing strategy that have not came across your mind before.
  5. You can always analyze your business along with the marketing strategy using SWOT. to know how the strategy is working, you can test it right away to your business or you’d better analyze it first to know if that will be possible to achieve your business target or not. And one of the way to doing it is by knowing the Strengths, Weaknesses, Opportunities and Threats (S.W.O.T).

Building Effective Communication in Your Business Team

It is not easy to run business while building solid team at the same time, however, team is important for your business to make it work. You can handle all things related to your business but it will be more efficient if you can do it together with your teammates.

Besides, you have more opportunities to expand your business and make it last longer. However, building a solid teamwork is not as easy as it sounds either. You need to build effective communication first to ensure that everyone is one the very same page.

How to build effective communication between teammates

A conversation won’t work if you only care to speak and unwilling to listen. Effective communication is a two-way. This is how you can build relationship in your business. The key of effective communication is positive and personal awareness.

How to build effective communication with teammates in work

To build effective communication, you need to have qualities such as active listening, assertiveness, eye contact, mindfulness, and self-confidence.  It is important to raise awareness to listen.

This way, evert teammates understand how to face differences and how to respect each other. Differences are not always bad. It can help broadening the horizon and generate more ideas. You and your teammates also must be able to be mindful of individual’s space. 

It is also crucial to use positive language especially in professional environment. This can be carried through verbal communication. Positive language is important because it is encouraging and helpful.

Meanwhile, negative language tend to drive conflict. Even if you have different opinion, it is important to deliver your intention through positive language so the others won’t feel offended. Positive language don’t necessarily results in positive consequences. However, it can prevent from unnecessary fight and conflict between teammates. 

Using positive language you look submissive. As business owner, you need to use assertiveness in maintaining effective communication.

However, you have to differentiate between assertiveness and aggression. Assertiveness doesn’t contain hostile mood to the conversation. It is a clear statement of something you want to plan. Meanwhile, aggression leads to hostile behavioUr that can aggravate conflict instead of solution.

Using assertiveness means you have self-confidence in expressing your thoughts without degrading others. 

To build effective communication, it is important to learn more about speaking style which include tone, accent, volume, etc.

Your teammates may take differently when you deliver the same sentence in different tone. When you raise your voice too loud when giving order, it can be misinterpreted negatively by your teammates.

When you speak in the right tones or pitch, you can motivate others. Positive speaking style is highly advised to use in working environment.

It is easy to have misunderstandings between teammates. That’s why creating positive and effective communication is crucial. Your team won’t be able to reach the goal of the business if they cannot even communicate well to each other.

Learning how to use positive language through words choice or tone will benefit every teammate. As business owner, you can encourage your employees and team, or give them examples of effective communication.

Are You A Surf Enthusiast? How About A Camp Idea?

It is almost impossible for me to think about a camp idea for the first time surf enthusiasts. I mean, do people really setup a camp on water? How naive I was to think as that simple. Later on, it can be guessed that I was wrong thinking that way.

Before, you may have been read about bringing hammock to Komodo boat trip and I think that it still not the same as what is actually a camp for the surfers in reality. I thought that a camp—no matter how it will be—will always relevant to the use of the tent or the hammock as its main equipment. But in surfing itself, it is getting far different with all of those but it is also getting more interesting at the same time.

How a camp is relevant for the surf enthusiasts?

A surf camp is actually the right term for this case. It is an interesting way for the first time surf enthusiasts to learn about the surfing world especially for those who want to start their own surf journey as part of their life.

Surf camp idea for first time surf enthusiasts

For short, if you think that surfing is not an easy thing, there is a place called as the surf camp that can be used to learn about it. And it is actually not only for the non-surfers and the amateur ones, it is even possible as the right path for the surfers that need to improve their skill or ability.

The next time you are thinking about starting your own surf journey, you are no longer need to learn it by your own if you want. There is always a surf camp centre that can be your first stop to ask how you can starting it the right ways.

Even, this kind of camp is surprising since it is packaged as the surf course that can really helpful especially for the surf enthusiasts to get the right techniques, lessons, recommendations, etc.

What you will need to be in a surf camp?

I have mentioned that even for the non-surfers that have got inspired to learn surfing is possible to find their self in a surf camp. All it means that you will need nothing but a will to start doing it.

Even though you have never ever touch the surfboard in your life before or don’t even know what the wax is and have no idea about any types of the wave but you are simply know how to swim, that will be more than enough of what you will need.

Surely there will be a price to pay, it is surf training centre and it deserves your money for using the surfboard and all needed equipment as well as to pay the professional instructors. But i am pretty much sure that paying for hundreds of dollar won’t hurt your bank account for a week of surf training.

Another important thing you will need to know is that, a surf camp is even possible for the elementary school kids, the teenagers with their lability, perfect for the adult and it is also a good way for the old people to train their muscle and the joints. Of course for all of those people, there is always the joy that awaits to celebrate.

Where to find the surf camp?

I am sure that using search engine like Google will really be useful for this case. All of you need to do is to decide whether you are going to experience your first surf lesson at the beach that close to your living place or finds one at another country to spend your holidays at once.

Surf camp is almost everywhere. Even, any continents have their own countries offering such services. You can start your surf adventure in Ireland that has been popular for its quality of waves for years, riding the waves in Spain, or heading to Indonesia that famous with its Mentawai Island’s waves.

You can also try to find the long established and professional surf camp for years that is offering the surf training across the continents and have been opening the surf classes in various country for more than 20 years.

If you want to finding it conventionally, then simply visit the beach as your choice and see if there will be a surf camp around.

Best time to start learn surfing

What can be best than summer? It is always the best moment to experience the leisure at the beach and all stuffs you have been provided along with the better scenes to watch and enjoy than any other seasons.

I am not saying that the other seasons aren’t really recommended, but I think that most of us will have longer holidays when it comes to summer. At least for this case, we have something to agree with no matter how differ our races, cultures and religions are.

How to Face Your Business Competitors

Running your own business requires you to be ready to face anything including your competitors. Business is where you have to deal with competition that often tougher than you thought. Every business owner has their own goal and one of them is to be ahead of the competitors. If you cannot be ahead of your competitors, it is easily to be forgotten by your customers. You don’t have to be the best. You can also beat your business competitors by being uniquely different and more standout. There are many ways you can do to face your competitors. And that’s what we are going to share today. 

Tips to deal with your business competitors

Aggressive competitors are not uncommon in the market and business industry. You need to make sure that you are ahead of them. It is important to defend your market position so you can build your competitive advantage. This way, you have more chance to grow better than your competitors in business wise. Here are some tips to face your business competitors.

How to Face Your Business Competitors

Do your own research about the competition

Before facing your competitors, you need to know who they are and what they are offering. You need to observe their strength and weakness. Therefore, you will have ideas of where you need to compete in. you will also be able to figure out how to differentiate yourself from your competitors by standing in the right platform.

Get to Know About Your Customers 

Aside from knowing your competitors, you also need to know your customers. Remember that it is important to target your customers so your business is more oriented and specific. This will also allow you to find out what your customers expect from you. You have to find out what your customers need whether it is lower price, premium service, latest products, etc. winning over your customer’s hearts is one of the most effective ways to defeat your competitors because loyal customers are valuable assets.

The Devil is On the Details

Build your reputation through small details. It is important to make your presence known. The image you build can show your credibility. That’s why you need to update your image and choose the concept that fits your unique selling points. 

Loyalty Awards

Aside from attracting new customers, it is also to look after your existing customers and make them stay loyal. Try to improve your customer service to keep your existing customers happy. You can also expand your offer by providing new products or services your new and existing customer might be interested in. 

Stand Out from Others

Do not be afraid to be different from your competitors. You have to give good reasons why customers should choose you over your competitors. You need to figure out your unique selling point to attract more customers. Find something that makes you different (in positive manner) from your rival. To let customers know that you are different and better, you need to set up the right marketing plan. You don’t have to choose expensive plan but make sure to choose the one with the most promising and effective result.

A Smooth Backpacking to Komodo Tour Flores

Planning a backpacking trip to the famous Komodo Island soon? You might have many questions hanging in your mind. How many nights you need to spend for the trip? Which islands worth to visit? What you need to bring and is there any special preparation to do beforehand? Worry not, wanderers. Given to its remote situation and rugged islands, Komodo tour Flores might looks like a rough trip straight from the Nat Geo wild. But here we will help you prepare everything easily.

A Smooth Backpacking to Komodo Tour Flores

Transportation You Need for Komodo Tour Flores

Here’s one thing to know; the Komodo island alone doesn’t have any airport. This island is part of the Komodo National Park, which is part of Flores, Eastern Nusa Province. To get into Komodo Island, you’ll need to fly to Komodo International Airport (codename: LBJ—Labuan Bajo). There’s only two flight route to Labuan Bajo. You can either fly from Denpasar (Bali) or Jakarta. Choose one that’s most convenient for you. 

From there, you will continue the journey with a Komodo boat, which will take you to a sailing trip around the national park. If you wish to explore the Flores island itself, you might need to rent a motorbike. 

Tips on Booking A Liveaboard 

Booking a liveaboard for Komodo tour Flores could be quite tricky, especially if you are in budget. If you go too cheap, you will get poor boats with low-quality of facilities. These boats usually has no cabins—only an open deck made into a make-shift sleeping quarters. If they do, the cabins are usually very small with double-deck beds made from thin foam. The best way to book a liveaboard is by browsing on the internet, pick the ones that you like, and visit the physical boat in Labuan Bajo. Always try to negotiate to get the best price. 

Read More: Bringing Hammock to Komodo Boat Trip: Incredible!

What’s Included in the Boat’s Price? 

You need to know what the price of the boat cover. Some of the cheap boats don’t cover the entrance fee to Komodo National Park and onboard diving equipments. This fee is required to enter the Rinca and Komodo Island. When booking a boat for Labuan Bajo trip be sure that they put Rinca  and Komodo Island in one day. Both of the islands have Komodo dragons, so you could just choose one between the two. If you visit them in separate days, you will need to pay twice and this is certainly not an ideal situation for budget backpacker. 

Also, you want the price to cover the snorkelling/ basic dive gears, because Komodo’s underwater is definitely a killer! The national park has one of the clearest, brightest, and richest marine ecosystem in the world. You don’t want to miss it. Make sure that they have dive gears for everyone, because some of the cheapest boat only have one or two snorkel gears onboard.   

Stay in Labuan Bajo

Labuan Bajo is dubbed as a rising backpacker town not without reasons. This small charming city is abundant in backpacker hostels and most of them are particularly newly-build! You could easily find a hostel with clean and air-conditioned rooms, kitchen, and even rooftop lounges. Our best budget recommendations are the Le Pirate, Dorme Tree, Ciao Hostel, and Dragon Dive. 

Challenges in Digital Marketing for Your Business

Marketing and business are inseparable. Business won’t work if you don’t pay attention to the marketing strategies that will help it to grow. Every business owner may have different marketing strategies. Some still use conventional marketing strategies when they use flyers or brochures to promote their products or services. However, there is more efficient approach that is digital marketing. Since most people now spend their time in digital world like internet, business owner should take advantage of it by using digital marketing strategies to generate leads and attract prospective customers. 

Digital marketing challenges you should know

There are many benefits of using digital marketing strategies and tools such as cost-efficient, more accessible, larger audiences, and many more. However, every strategy almost always has its consequences challenges too. In digital marketing, you also need to be aware of some challenges, and here are they.

Challenges in Digital Marketing for Your Business

Saving budget efficiently

This can be one the challenges in digital marketing. Of course, there are some digital strategies and tools that can be used for free for marketing. However, every business owner tends to concern about how to stand out from the competitors. Thus, investing in such a large amount of money must cross your mind somehow. However, you can also find another solution to this challenges. You can particularly segment your audience you can reach targeted customers more efficiently. You also should focus on particular channels that so you know that you can win the battle. 

SEO Rank Competition

Another challenge in digital marketing is the tough ranking competition. To be the top ranks in the SEO is really tough even though it sounds easy. Some people say you can just simply buy SEO package and service but it is not always working for some business. Page ranking is crucial in digital marketing because it leads to more leads. What you can do to overcome this particular challenge is to use different approach of SEO and focus on your customers experiences instead. When you focus more on what your customers need, even Google machine won’t have nothing to do to prevent them from reaching your page.

Social Media Optimisation

Social media can be efficient digital marketing tools to help you reach larger audience. However, there is also a challenge to social media, which is when it isn’t flourishing. There are various factors of why it happened. You can improve the performance of your social media by frequently post some contents at least one content per day. This way, you will not easily be forgotten. Make sure that what you post is valuable for your audience.

Quick Response to Customer Feedbacks

Managing digital platform as your marketing tool can be challenging because you need to be quick in responding your customers. Since you are more reachable and accessible by your customers, it is easier for them to give you feedback, criticism, or even complaints. You should be able to respond their feedbacks immediately so that they won’t feel neglected and ignored. Being attentive and truly social to your audiences is a must when it comes to digital marketing approach.